The update will start June 1, 2026 at 10:00 pm JST and will presumably take about 1 hour to complete. During this time prisma CLOUD and all associated services will not be available. Therapy devices that try to communicate with prisma CLOUD during this time might throw an error message. After the system will be available again, devices will synchronize their data, if necessary. No user interaction is required.
Posted May 04, 2026 - 15:55 JST
This scheduled maintenance affects: API and prisma CLOUD website.