Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 02, 2026 - 23:00 JST
Scheduled
The update will start January 2, 2026 at 11:00 pm JST and will presumably take about 1 hour to complete. During this time prisma CLOUD and all associated services will not be available. Therapy devices that try to communicate with prisma CLOUD during this time might throw an error message. After the system will be available again, devices will synchronize their data, if necessary. No user interaction is required.
Posted Nov 27, 2025 - 19:21 JST
This scheduled maintenance affected: API and prisma CLOUD website.